Click on one of the people below to find out more information.

  • Tom Gilkeson
    General Sales Manager
    216-351-9999


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  • Rafi Shamailov
    Used Car Director
    216.351.9999


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  • Carolee Papouras
    BDC Manager
    216.351.9999


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  • Amanda Higgins
    Product Specialist
    216-351-9999


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  • Nick Fanning
    Product Specialist
    216-351-9999


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  • Tom Hawkins
    New Car Manager
    216-351-9999


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  • Brent Normando
    Finance Manager
    216.351.9999


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  • Jessica Schad
    Finance Manager
    216.351.9999

    My father brought me into the automotive industry back in 2007 and I have been fortunate enough to stay and enjoy every minute of it. My 2 brothers are also involved in the auto industry. I've been with Montrose for over 4 years now and started as a sales person where I was fortunate enough to sell 20+ cars a month for a couple years. Not too long ago, I was able to graduate into the finance and insurance side of the business. Although it's been a learning experience, the support staff has helped me strive and grow every day.


    I love to be outdoors and workout when I'm not working. And honestly, I love to eat all the time! LOL! I drive a 4 Runner and favorite parts is the dependability and the aggressive look!

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  • Jeremy Gray
    Product Specialist
    216.351.9999

    I'm a 7 year veteran with the Montrose Auto Group who loves my customers. My job is to offer vehicle financing and insurance products to customers while thoroughly explaining the benefits of each product and/or service. I also explain the manufacturer and dealership services. I hope the atmosphere at Montrose is as good for you as it is for me as I love the family atmosphere here. 

    When I'm not at work, I spend the majority of my time with my family and friends. I drive a Jaguar F-Pace S and can fit the whole family without sacrificing performance and sophistication. Not only do I love the automotive industry because of the fast pace, but also the advancement opportunities it presents.

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  • Brian Mason
    Service Director
    216.351.9999

    I've been in the service field for 20+ years and over 2 years with the Montrose Auto Group. I started washing cars when I was 13 and over time I progressed into sales, parts, reconditioning and service. I hope you enjoy your experience with Montrose as I have!


    In my spare time, I enjoy spending time with my grandkids! I have 3 vehicles at home which are a 2018 Mazda CX-5, 2018 Mazda6 and 2013 Land Rover. My wife and I support and donate to Red Cross every year.

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  • Patra Bane
    Warranty Administrator
    216.351.9999

    I've been with the auto group since 2006 and enjoy the people and helping others. The industry provides a good work environment and steady income for my family. I drive a Mazda CX-5 and absolutely love it. Its the best vehicle that I've ever owned and perfect for my lifestyle.


    Outside of work, I enjoy biking, hiking, roller skating, camping and traveling. I'm heavily engaged in the American Liver Foundation (Liver Life Walk) as my cousin, Deb Bane, passed away from a liver disease. Our team is "Liver on a Prayer" and we help raise money for the foundation and need to reach as many people as possible.

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  • Lisa Ruebensaal
    Receptionist/Cashier
    216.351.9999

    I've been in the industry for a good while now and a short time with Montrose but love my co-workers. I drive a 2017 Ford Escape and enjoy relaxing when I'm not on the job.

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  • Matthew Cordrick
    Volvo Technician
    216.351.9999

    I've always had a passion for cars. I drive a Nissan 370 Z because its fast and fun! I've been with Montrose for over 3 years now and love working with my shop foreman. When I'm not here, I enjoy spending time with family and friends.

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  • Mike Kozak
    Volvo Technician
    216.351.9999

    I'm a seasoned veteran as I've been in the auto business since 1984 when I learned of a big opportunity and a Montrose employee since 2005. It's a nice work environment and the people are friendly. I'm a Volvo Tech but am also trained in Jaguar, Land Rover and used cars.


    I am motorcycle guy who loves takes rides in my spare time, as well as relaxing. In fact, i support motorcycle charities, veteran rides and bike clubs.

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